Privacy policy

Who we are

PermitRadius (“we”, “us”) is operated from British Columbia, Canada. Contact: privacy@permitradius.ca.

Information we collect from you

• Account and billing: name, work email, company name, service postal code, trade, plan. Payments are processed by Stripe; we do not store card numbers.
• Consent records: when you request a sample, join a waitlist or subscribe, we record the time, form and IP address to document consent under Canada’s Anti-Spam Legislation (CASL).
• Usage: email opens and link clicks in our Wednesday emails. On the website we use Google Analytics 4 to see which pages are visited, which buttons are clicked and how many visitors start a trial. It uses first-party cookies. We do not send your name, email or any street address to Google, sign-in links are removed from the addresses we record, and Google signals and ad personalisation are turned off. You can opt out with Google’s browser add-on. We also keep our own daily page count for public pages: only the page address and the name of the site you came from (for example “google”), with no cookies, IP address or device details.

Public permit data

Our product is built from municipal building permit records and open data. These records may contain the name of a company that applied for a permit. We remove names and contact details of individuals before storage or publication, in line with the Personal Information Protection Act (BC). If you believe we hold your personal information from a permit record, email privacy@permitradius.ca and we will remove it.

How we use your information

• To deliver the weekly list you subscribed to and manage your account.
• To send product updates and offers you have consented to. Every email includes an unsubscribe link, honoured within 10 business days as CASL requires (usually immediately).
• To comply with legal obligations and prevent abuse.

Sharing

We share data only with processors that run the service: [Cloudflare (hosting), Stripe (payments), Resend (email), Google Analytics (website statistics)]. We do not sell personal information.

Retention

Account data is kept while your subscription is active and for [24] months after, then deleted. Consent records are kept for [3] years as evidence of consent.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing privacy@permitradius.ca. You may complain to the Office of the Information and Privacy Commissioner for British Columbia.

Changes

We will post changes here and, for material changes, email subscribers.